考点词汇就是指雅思阅读中常出现的对句意、题意有着重要影响的词汇。考点词汇也就是雅思阅读中的高频词汇,是考生的必备词汇。今天长沙新航道雅思小编为大家整理的雅思词汇解析 :售后服务,希望能给大家带来帮助!本周我们学习售后服务相关的词汇.
1. refund/rɪ'fʌnd/
n. 退款;返还金额;
搭配:a full/ partial refund 全额/部分退款
to ask for / claim a refund 申请退款
e.g. If the show is cancelled, you will get a full refund.
e.g. Fill in this form to claim a refund.\
v. 退款
e.g. We will refund your money if you're not delighted with your purchase.
adj. refundable 可退还的;可偿还的
e.g. All deposits for holiday cottages are refundable.
补充:deposit 押金
2. warranty /'wɒr(ə)ntɪ/
n. 保修单
搭配: under warranty 在保修范围内
extend / claim a warranty 延长保修期; 保修期索赔
e.g. We offer an extended warranty for an extra charge.
e.g. You must keep the receipt to claim the warranty.
补充:charge n. 费用
receipt n. 收据
3. maintenance/'meɪnt(ə)nəns/
n. [建筑物、道路、机器的] 定期维修;保养
搭配:regular/ routine maintenance 定期保养
e.g. A car needs regular maintenance to keep running smoothly.
e.g. The elevator is out of service for routine maintenance.
e.g. Regular maintenance can extend the life of your vehicle.
补充:out of service 停止使用
不同词性:
maintain v.维修;保养
well-maintained adj.维护良好的
undermaintained adj.维护不足的
e.g. The house costs a fortune to maintain.
e.g. The park looks undermaintained and overgrown.
e.g. This car is well-maintained.
补充:overgrown adj. 杂草丛生的
4. after-sales service
售后服务
e.g. We also attach great importance to sales and after-sales service.
e.g. Our company provides comprehensive after-sales service, including installation and repair.
补充:installation n. 安装
类似表达:
post-purchase service 售后服务
customer support客户支持
e.g. Our customer support team is available 24/7.
e.g. Our post-purchase service includes free installation and a follow-up call.
补充:a follow-up call 随访
以上就是今天的词汇,我们下期见。
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